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Telecom Regulatory Authority of India

April 8, 2026

The Telecom Regulatory Authority of India (TRAI) has released the Draft Telecom Consumer Protection (Thirteenth Amendment) Regulation, 2026.

About Telecom Regulatory Authority of India:

  • It was established under the Telecom Regulatory Authority of India Act, 1997, passed by Parliament.
  • Mandate: To regulate telecom services in India, including tariff fixation/revision, this was earlier the domain of the Central Government.
  • TRAI's mission is to create and nurture conditions for growth of telecommunications in the country in a manner and at a pace which will enable India to play a leading role in emerging global information society.
  • Functions of TRAI:
    • Scope of regulation: Covers areas like tariffs, quality of service, interconnection, spectrum management, and consumer protection in the telecom sector.
    • Policy role: Issues regulations, recommendations, and orders that guide telecom policy-making and market practices.
  • Composition of TRAI
    • Chairman: It consists of a Chairperson, a maximum of two full-time members, and two part-time members.
    • Tenure: Members serve for three yearsor until the age of 65 years, whichever is earlier.
    • Appointments are made by the Central Government.
  • The TRAI Act was amended by an ordinance, and established a Telecommunications Dispute Settlement and Appellate Tribunal (TDSAT).
    • TDSAT was set up to adjudicate any dispute between a licensor and a licensee, between two or more service providers, between a service provider and a group of consumers, and to hear and dispose of appeals against any direction, decision or order of TRAI.

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